London Quality Care Services
London Quality Care Services care worker supporting a service user at home

CQC regulated personal care provider

Safe, compassionate care at home

London Quality Care Services provides regulated personal care and practical home support with dignity, reliability and professional oversight.

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CQC rated Good Report published 4 June 2026
Regulated personal care CQC regulated activity: Personal care
Person-centred care planning Care plans and risk assessments reviewed when needs change
Quality monitoring Management checks, feedback and improvement actions support safe care

Our services

Regulated personal care and wider home support

Support can be arranged around assessed need, commissioned packages, family requirements and individual routines.

Personal care support from a London Quality Care Services carer

Personal Care

Live-in care support and companionship at home

Live-in Care

End of life care support with dignity and compassion

End of Life Care

Respite care and community support for families and carers

Respite Care

Domestic and household services at home

Domestic / Household Services

CQC registered activity

CQC Registered Personal Care and Specialist Support

London Quality Care Services is registered with the Care Quality Commission to provide personal care. Support may be arranged for adults, children and young people, older people, people living with dementia, people with learning disabilities, mental health needs, physical disabilities and sensory impairments, subject to assessment and suitability.

View official CQC profile
Personal Care Older Adults Adults Under 65 Children and Young People Dementia Support Learning Disabilities Mental Health Needs Physical Disabilities Sensory Impairments

CQC and compliance

London Quality Care Services CQC Rating

Inspected 15-19 May 2026 | Report published 4 June 2026

London Quality Care Services remains rated Good overall by the Care Quality Commission. The latest inspection found the service was performing well and meeting expectations across Safe, Effective, Caring, Responsive and Well-led.

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Professional quality monitoring and governance meeting
CQC rated GoodThe service remains rated Good overall.
Latest assessment15 to 19 May 2026.
Safe recruitmentDBS checks, right-to-work checks and staff suitability controls.
Person-centred supportCare is planned around assessed needs and preferences.

Quality and governance

Quality, Governance and Continuous Improvement

London Quality Care Services monitors care quality through care plan reviews, risk assessment reviews, medicines checks, visit monitoring, staff training, supervision, feedback, incidents, complaints and improvement actions. This helps the management team identify themes, follow up concerns and support continuous improvement.

London Quality Care Services quality and governance review
Care planningPerson-centred care plans are reviewed when needs, preferences or risks change.
Risk managementRisk assessments and control measures are reviewed and shared with care staff.
Medicines monitoringMedication records and support notes are checked through management oversight.
Visit monitoringElectronic care monitoring supports visit oversight and follow-up.
Staff supervisionTraining, spot checks, supervision and competency checks support safe care.
Learning and improvementFeedback, incidents, complaints and compliments are reviewed for learning.

Quality dashboard

Quality and Performance at a Glance

A public-facing summary of current verified quality information and the governance areas monitored by the management team.

CQC Overall Rating Good

Latest published rating

Five CQC Key Questions All Good

Safe, Effective, Caring, Responsive and Well-led

Latest Report Published 4 June 2026

Latest CQC report publication date

Assessment Period 15-19 May 2026

Latest CQC assessment window

Regulated Activity Personal care

CQC registered activity

Care Planning Reviewed

Care plans updated when needs change

Risk Management Monitored

Risks and control actions reviewed

Medication Safety Checked

Records reviewed through management checks

Visit Monitoring Oversight

Electronic care monitoring supports follow-up

Feedback and Learning Reviewed

Feedback, incidents and complaints inform learning

Action Tracking Followed up

Improvement actions monitored by management

Digital Governance CareVerity-supported

KPI trends and audit trails support oversight

Digital care systems

Technology We Use: CareVerity

London Quality Care Services uses CareVerity as a digital care management and electronic care monitoring platform. It helps our team maintain oversight of care plans, risk assessments, visit records, staff compliance, quality monitoring, KPI trends and improvement actions.

CareVerity is a separate company from London Quality Care Services Ltd. Digital systems support documentation and oversight, but they do not replace professional judgement, safeguarding responsibilities, consent, staff training, regulatory compliance or management approval.

CareVerity Quality Monitoring ECM live

Care planning

Structured care plans, review dates, task prompts and person-centred information.

Risk assessments

Risk documentation, controls, review reminders and action tracking.

Electronic care monitoring

Visit records, daily notes, attendance visibility and care task oversight.

Medication/eMAR records

Medication documentation, record checks, follow-up notes and audit evidence.

KPI dashboards and audit trails

Quality themes, action trackers, role-based records and review evidence.

Professional standards

Professional standards and registrations

Our registrations, quality systems, training arrangements and data protection controls support safe, reliable and person-centred care.

Recruitment

Join our care team

We welcome caring, reliable and professional applicants who want to make a positive difference to people's lives.

Professional care staff reviewing training and quality standards

Apply online securely

Complete the Job Application Form, Health Declaration Form and Equal Opportunities Monitoring Form through our secure application portal.

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  • Safe recruitment and DBS checks
  • Training, supervision and competency checks
  • Person-centred care culture
  • Responsive office support

Privacy and confidentiality

Privacy Statement

London Quality Care Services will keep personal information about service users, relatives, applicants, staff and website visitors safe. We handle information confidentially, process it securely, and follow UK GDPR requirements for lawful use, retention and individual rights.

Confidential quality and information governance support

Data Protection Lead

Mr H Ahmed

0208 573 8838

info@londonqualitycareservices.co.uk

Our Privacy Statement explains how we use personal information, including special category data, data sharing, retention and individual rights.

Contact

Speak to the team about care, referrals or recruitment

Use the details below or send a callback request. The team will respond professionally and handle your information confidentially.

A London Quality Care Services carer speaking with a service user
Office
Uxbridge House, 460-469, Uxbridge Road, Hayes, UB4 0SD
Phone
0208 573 8838
Email
info@londonqualitycareservices.co.uk
Recruitment
hr@londonqualitycareservices.co.uk